How do I add money with a bank transfer?

We give you the opportunity to receive money in multiple-currencies. To do that, you will need the correct account details.

To obtain the details, please follow these steps:

• Go to the Home Screen
• Press '+ Add Money'
• Select the currency in which you want to receive money by pressing the arrow pointing down
• Press 'Change' and scroll down and select 'Regular Bank Transfer'

For some currencies you have two types of details, Domestic and International, To make your transfers in a more efficient way you need to consider how it will be processed and when to use each of them.

• Domestic (local) should be used when you want to receive money from a bank where the national currency is the same as the one selected in the steps before.
• International (cross-border), should be used in all other cases.

For example, If you want to receive EUR from a bank located in a country in the EEA, you should use your Local IBAN and BIC for faster transfers.

With these details, you can now go to your bank's website or app, and initiate a transfer, if you're having issues making the transfer from your bank's side, please contact customer support from your bank for help.

If more details are necessary, please visit 'My Currency Account Details' FAQ section.